Frequently Asked Questions
Everything you need to know about MoveActive gear, shipping, and more.
How should I care for my MoveActive grip socks?
To maintain the quality of the silicon grips, we recommend washing your socks inside out on a cold, gentle cycle. Avoid tumble drying or bleaching to ensure the longevity of the fabric and grip technology.
What is your return policy for performance apparel?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that for hygiene reasons, socks and headbands must be unopened to qualify for a refund.
Do you offer international shipping?
Yes, MoveActive ships worldwide. Shipping costs and delivery times vary depending on your location, and you will receive a tracking number as soon as your order leaves our warehouse.
How do I know which size to choose?
Each product page features a detailed size guide. Our grip socks are generally categorized into Small (US 5-7), Medium (US 8-10), and Large (US 11+). If you are between sizes, we recommend sizing down for a snug, secure fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna to make your checkout process seamless.
Are your products suitable for Reformer Pilates and Yoga?
Absolutely. Our gear is specifically engineered for high-performance stability. The non-slip soles provide maximum traction on reformers, mats, and studio floors, making them ideal for Pilates, Yoga, and Barre.